Breakthrough Improvement Tools for HR Problems
Joseph A. De Feo, President and Executive Coach of Juran Institute, and Dennis J. Monroe, V.P. and Client Relationship Executive, were recently featured in the Workforce Solutions Review. Their published case study detailed the use of Lean Six Sigma (LSS) methods and tools to solve typical problems encountered in a Human Resources Department. Click on the link below to read about one organization’s successfully applied project in its HR Department and the resulting savings, indicative that LSS methods applied to business processes can be effective in improving overall company performance.
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7 Steps to Better Benchmarking
To get the best results from this powerful performance improvement tool, known as Benchmarking, you need a clear understanding of what it can do for you and a well-structured process for your initiatives. It's impossible to acquire detailed knowledge of an operation after only a quick glance or a short visit. Benchmarking goes much further than a simple explanation of the pricing and features of competitors' products and services; it considers not only the output, but also the process by which the output is obtained.
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An Inventive Roadmap to Success
In the pharmaceutical industry, the challenge is to control costs in a research-driven industry; develop and maintain high levels of quality in products, processes, and services; meet regulatory requirements; remain competitive and grow. This article will describe how a new approach to meeting that challenge combines two revolutionary methods in a integrated breakthrough process called Design for Six Sigma.
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Zones of Endurance
Where do I begin? This questions is relevant to senior managers as they determine how to drive equality and improve business performance. To help managers answer the question effectively, this article offers an executive primer on quality and how to mage for quality to achieve breakthroughs and sustainable business results.
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Forces of Strategic Change
This article explores the combination of two revolutionary processes- Design for Six Sigma and the Theory of Inventive Problem Solving- in a synergistic way. The combined methodology can be applied whether the issue is organizational; involves products, services, and customer needs; or involves improving or redesigning processes. It can produce results regardless of the state of the economy.
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COPQ Research
Literature regarding cost of poor quality shows that there is a number of ways to discuss the topic. Some people report it as a percentage of sales, while others report it as a percentage of costs. Some state that it costs a company 10% of annual sales, while others state that it costs 40%. Do all of these reports contradict each other? Is there a common way to discuss the cost of poor quality? By breaking the concept down into its origins, development, and impact, corporate executives cannot only avoid the burdensome nuances of its technical details, but they can also clearly understand why its important and how it can help them earn greater profits.
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