Root Cause Analysis is the pursuit and identification of the underlying true causes of a problem. Finding root cause is the only method that will stop the frustration of a reoccurring problem. It is the heart of any diagnostic journey in Lean Six Sigma, Problem Solving, and quality control troubleshooting. When analysis of sound data is sufficient to prove the theory as the cause, the root cause has been discovered and quality ensues.
Root Cause Analysis is applied in:
- Manufacturing organizations for defect reduction
- Service organizations for process problem resolution
- Healthcare to reduce harm and improve patient safety
Juran can help your organization identify when the use of root cause analysis is the right course by providing guidance, instructor-led training and e-learning, and tools resulting in proper problem management and the elimination of recurrence. Call +1-800-338-7726 or write tina@juran.com to speak with our quality experts.
(800) 338-7726