At Juran, we have enabled many organizations to transform themselves into world-class competitors. The transformations resulted from attaining market leadership positions through the management of quality across the enterprise – not merely managing the product or service from just a financial perspective.
Deploying the Juran Trilogy® (Planning, Control and Improvement) enables an organization to maximize customer satisfaction (by economically producing ideal product features) and minimize dissatisfaction (by reducing or eliminating deficiencies and the costs of poor quality—waste—associated with deficiencies) leading to greater business results.
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